Unit 3 · Lesson 1• 20 min
The Real Goal of CX
Today's lesson
TheRealGoalofCX
Beginners try to 'win' CX
Quick Check
1. Main goal of CX:
2. What should happen after guided practice?
Answer all 2 questions to check.
A challenge round will appear here shortly.
Takeaway
Win CX = walk away with a quote.